An Integrated Product, Process and Rationale Model for the Provision of Through-Life Information in Product Service Systems

DS 58-8: Proceedings of ICED 09, the 17th International Conference on Engineering Design, Vol. 8, Design Information and Knowledge, Palo Alto, CA, USA, 24.-27.08.2009

Year: 2009
Editor: Norell Bergendahl, M.; Grimheden, M.; Leifer, L.; Skogstad, P.; Lindemann, U.
Author: McKay, Alison; Kundu, Saikat; de Pennington, Alan; Dawson, Peter G.
Series: ICED
Section: Design Information and Knowledge
Page(s): 263-274


Many organisations are moving from the supply of products to the delivery of product-service systems. As a result, the potential value of product-related information created through the whole life-cycle, from design through to operation and support, of large complex products is increasing dramatically. This transition is creating new requirements for information solutions that enable access to reliable product data, both from design and reflecting how the product has changed over its life, in a form that is well suited to the purpose to which it is to be put. In this paper we propose an integrated product, process and rationale model that allows the definition of multiple product structures for a given artifact. The applicability of the model is demonstrated through a case study that has been implemented in a prototypical software tool, incorporating e-drawings from a computer aided design package (Solidworks) and design rationale maps from a rationale editor (DRed), that allows users to visualise structures and relationships within and across product, process and enterprise network structures.

Keywords: product service system, through life information management, information architecture


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