Dimensions of Decision Situations in Complex Product Development

DS 58-3: Proceedings of ICED 09, the 17th International Conference on Engineering Design, Vol. 3, Design Organization and Management, Palo Alto, CA, USA, 24.-27.08.2009

Year: 2009
Editor: Norell Bergendahl, M.; Grimheden, M.; Leifer, L.; Skogstad, P.; Lindemann, U.
Author: Jupp, Julie Rose; Eckert, Claudia; Clarkson, John
Series: ICED
Section: Design Organization and Management
Page(s): 239-250


Decision-making is a multifaceted phenomenon. Yet in design, many models describing decision-making and approaches to decision support are based on simplistic process models and assumptions. This paper reviews the literature surrounding both decision processes and decision support systems, before presenting the authors? own insights from a series of construction and engineering case studies. Based on an analysis of the literature and case study findings, a set of dimensions for classifying factors influencing decision situations is presented. Using this taxonomy the authors then structure the decision process as a dynamic and iterative activity before discussing its implications for design decision support systems.

Keywords: decision making, decision support systems, complex product development


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