DESIGNERS OR MANAGERS? NEW EMERGING FIGURES WITHIN ORGANISATIONS
DS 32: Proceedings of DESIGN 2004, the 8th International Design Conference, Dubrovnik, Croatia
Editor: Marjanovic D.
Author: Loi, D.
Section: HUMAN BEHAVIOUR IN DESIGN WORKSHOP
Page(s): 1481 - 1486
This paper looks at shared work environments and is divided into five parts. The first introduces the topic, providing some background. The second provides a theoretical framework, looking as Product-Service Systems, socially constructed spaces and ecological systems. The third proposes Participatory Design as a viable method to adopts in the context, offering methodological steps to develop/maintain shared work environments. The fourth questions the role of design in organisations, unfolding opportunities for a shift in the role of design and management. The conclusion reflects on disciplinary territories in organisations to generate insights in users’ practices and to develop appropriate spaces for such practices.
Keywords: management, systems, social-construction, methodology, collaboration